Nexus Cart

Here's everything you need to know about how Nexus Cart ships your order.

1. Order Processing Time

All orders are processed and shipped within 24–48 hours of being placed, excluding weekends and public holidays. You will receive a confirmation email with tracking information once your order ships.

2. Shipping Rates & Delivery Estimates

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
• Free shipping on orders over $49

Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.

3. International Shipping

We currently ship to select international destinations. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you'll receive a tracking number via email so you can monitor your package's progress in real time.

5. Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date so we can investigate and resolve the issue promptly.

6. Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we'll do our best to assist in redirecting the package.

7. Contact Us

For any shipping-related questions, reach us at nexuscart00@gmail.com.