Nexus Cart

At Nexus Cart, we want your shopping experience to be simple and stress-free — including returns.

1. Return Window

You have 30 days from the date of delivery to initiate a return. After this period, we can no longer offer a return or exchange.

2. Condition of Returned Items

To be eligible for a return, your item must be unused, unworn, and in the same condition you received it, with all original tags and packaging intact.

3. How to Start a Return

Email us at nexuscart00@gmail.com with your order number and the item(s) you'd like to return. We'll send you instructions on where and how to send your package.

4. Return Shipping Costs

Unless the item arrived damaged or defective, return shipping costs are the responsibility of the customer. Shipping costs are non-refundable.

5. Exchanges

If you'd like to exchange an item for a different size, color, or product, please indicate this when starting your return. Exchanges are subject to product availability.

6. Processing Time

Once we receive your returned item, please allow 3–5 business days for inspection and processing before your refund or exchange is issued.

7. Contact Us

For any return-related questions, reach us at nexuscart00@gmail.com.